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Leslie
frequently trains on the following topics:
- Customer Service Excellence
- Communication With Tact
- Delighting Your Customers
- How to Handle Difficult Customers Effectively
- Interpersonal Communication
- Superior Front
- Customer Relationship Management (CRM)
- Coaching & Leadership
- Effective Problem Solving and Decision Making
- Training Supervisors
- Network & Relationship Building
- Change Management
- Negotiations
- Being the Best You Can Be
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